KUALA LUMPUR: AirAsia Bhd has urged the Malaysian Aviation Commission (Mavcom) to consider the differences in facilities and services between the Kuala Lumpur International Airport 2 (klia2) and KLIA before standardising the passenger service charge (PSC).
In a statement, AirAsia chief executive officer Aireen Omar said KLIA and klia2 were two vastly different airport terminals providing different levels of services and facilities to its users.
“It is inaccurate to say the services provided by the two airport terminals are comparable as facilities at KLIA are far more superior compared with klia2.
“We seek Mavcom’s transparency on this claim and strongly urge that Mavcom review feedback from travellers and customers of klia2,
“It must also look into the multiple representations on the visible differences of the facilities and services offered between KLIA and klia2,” she said in response to a Bernama article titled “Equal charges will ensure KLIA passengers don’t subsidise klia2”.
Aireen also clarified that PSC would be paid directly by the customers who travel and this would have absolutely no bearing on the financial performance of AirAsia.
Mavcom’s move to impose the same PSC for both airport terminals will likely be implemented beginning January 2018. The PSC for international flights will be standardised at RM73.
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